Since many residents are living in a townhome for the very first time we have prepared this FAQ to help you understand how you can fully enjoy the convenient and carefree lifestyle of your new home.
First and importantly, read the Declarations of Covenants Conditions Easements and Restrictions and By Laws of your Association. They are the legal documents through which your Association has been formed and establish the rules and regulations for owners, residents and guests. A copy of these documents is provided at the time of closing.
The association is responsible for the exterior of all buildings, as well as, all driveways, lawns, landscaping, lawn/street lighting, the entrance improvements and the clubhouse and pool. Eventually, the association may hire a management company to manage the day-to-day operations of the community. Basically you control the inside of your townhome and the association maintains and manages everything else.
The Arbor Grove website can be accessed at www.arborgrove. org. There’s no need to login to view the Homepage where you’ll have quick access to seeing Announcements, Events and FAQs.
Many pages will require you to login with a username and password to access them. These are pages are only available to members and cannot be seen by the general public. This protects the private information on our website such as your name, address and email addresses.
As part of the setup we created a username and password for all current residents. You will use the same entry for both your username and password. ONLY New residents will use the register * feature to log in.
We used your address and your first name to create your initial username and password. Each resident will have their own login.
Here is an example using a fictitious member:
Margaret Bacon ………address 750A Arbor Parkway
First 4 characters of the address ……… 750a
First 2 characters of first name ……… ma
Add 2 zeroes (8 characters required) … 00
Margaret’s username and password = 750ama00
NOTE – Margaret’s husband Bill has his own login which will be 750abi00
We recommend you change the password to your own after your initial login. We used all lowercase letters however when making your own username and password you may use uppercase and the symbols listed below.
The requirements for all username and passwords are:
Changing your Profile:
Your profile is an important feature of the Arbor Grove website. We will rely on you to keep your information updated so that we can communicate important information and happenings.
After logging in you will notice your name in the upper left-hand corner. You will also see “Your Profile” next to your name. All the information for your member account is kept in your profile. You can change your username, change your password, upload a profile photo and update your profile here. Please review your email address and phone numbers in your profile and make any necessary adjustments.
Be sure to click on save so your changes will be kept.
Don’t worry if you notice and error after your work is saved. You can simply make the correction and save your corrections.
There will be a couple of items under your profile such as view transactions and event registration we are not using at this time but maybe in the future.
Once you’ve logged in you now have full access to the Arbor Grove website. Be sure to check-out some of the great features of our new website. Enjoy!
New residents after February 2018 will need to use the Register feature to obtain access to the website. Simply click on register and complete the form. If you wish your profile information to be hidden from other residents, you can make that selection. Remember the public cannot see your private information only those who have logged on to the site which is LIMITED to residents.